Banks

I have been having a terrible time dealing with Webster Bank. They hold my mortgage and have screwed my account up since October. Seems that their idea of what to do with extra payments is to apply it to interest and not principal. It took many visits, phone calls and finally a letter to the state banking commission for them to even try to rectify their mistakes. After reading the following joke I could only wish that Webster Bank had this much competence:

"I'm not saying that the customer service in my bank is bad, but when I went in the other day and asked the clerk to check my balance ... she leaned over and pushed me."